No worries, you won't lose your kicks if you need to reinstall the app! As long as you have a registered Shopkick account, just reinstall the app and log back in using your original sign-up method—email, Facebook, or Google. If you use Shopkick consistently, your kicks will never expire. We only reclaim kicks from accounts inactive for more than 6 months.

 

If you’ve forgotten your login email, reach out to us at help@shopkick.com, and we’ll gladly assist you. For password issues, you can request a reset link directly on the login page.

 

We're here to help you get back on track quickly and keep enjoying those rewards!